Policies
How a stay at The Sugar Nest works. Your live OwnerRez quote and the rental agreement carry the booking terms themselves, and where the two differ, those terms are the ones that count.
Staying here
- Maximum occupancy
- 16 guestsincluding children and infants
- Minimum booking age
- 25
- Quiet hours
- 10:00 PM – 7:00 AM Eastern
- Parties and events
- Not allowed
- Smoking
- Not allowed indoorsOutdoors, dispose of all smoking-related waste
Arrival & departure
- Check-in
- After 4:00 PM Eastern
- Checkout
- Before 10:00 AM Eastern
- Address, door code and keypad instructions
- Sent 72 hours before arrival
Pets
Sugar Nest is a pet-friendly property. The yard is not fenced — please read the yard note in Important Disclosures below before bringing a dog.
- Up to two pets are allowed
- There are no breed restrictions
- There are no size restrictions
- There is no pet fee of any kind, and no additional cleaning fee for pets
- Pet owners must pick up and properly dispose of all pet waste
- Crating pets when they are left alone in the property is recommended
Winter access & weather
Mountain weather and road conditions can change quickly. From November through March, four-wheel drive, all-wheel drive, or tire chains are strongly recommended. Guests should consider purchasing travel insurance for snow, winter road conditions, and other weather-related disruptions. Weather-related refunds are not provided.
- Travel insurance
- Recommended
- Weather-related refunds
- Not provided
Cancellation
Cancellation eligibility depends on the timing of the cancellation. Review the current cancellation policy shown in your live OwnerRez quote and booking terms before completing your reservation. The OwnerRez terms presented during booking are authoritative.
Important Disclosures
Please read these before booking. They are not drawbacks, but they do affect whether the home suits your group.
- The home requires stairs: approximately one story at the front entrance, approximately three steps at the rear entrance, and stairs between the two interior floors
- The property is not advertised as step-free or wheelchair accessible
- One battery-operated exterior camera is on the front porch. There are no interior cameras
- The hot tub area does not have a surrounding safety fence or locking gate. Children must be supervised carefully
- The yard is not fenced and is not an enclosed off-leash area
- Reaching the property involves mountain roads with steep inclines, which may be winding or narrow. From November through March, four-wheel drive, all-wheel drive or tire chains are strongly recommended